Thursday, June 30, 2022
  • About
  • Advertise
  • Careers
Scoftware Magazine
  • Home
  • Politics
  • Business
  • Culture
  • Opinion
  • Lifestyle
  • Entertainment
  • Login
No Result
View All Result
Scoftware Magazine
Home Tech

Samsung India begins vaccination of 20,000 customer service staff

Jaleel M. by Jaleel M.
June 12, 2021
in Tech
0
Samsung India begins vaccination of 20,000 customer service staff
0
SHARES
5
VIEWS
Share on FacebookShare on Twitter


GURUGRAM: Vaccination of nearly 20,000 customer service engineers and staff at Samsung India has begun.

Additionally, in order to inspire confidence in the consumers, the South Korean company has adopted several services. The steps include online appointment booking for consumers, pick and drop service for mobiles and tablets as well as technical support on WhatsApp.

At the service centres, the company continue with hygiene measures at the entry points. Temperature checks and hand sanitization will also be included. Service counters have been equipped with sneeze guards and queue management is in place allowing only limited customers in at one time. In addition, the service team will sterilize the handset using a UV Sterilizer manufactured by Samsung before handing it back to the customer.

Samsung claims that their service engineers not only attend consumers at service centres but also visit their homes for service calls.

“There is nothing more important to us than the safety of our consumers and partners. Our service engineers are being vaccinated across the country and we have also launched a slew of initiatives to ensure consumers can avail services as per their convenience. Consumers can also utilize our bouquet of digital service offerings to get their queries resolved,” said Sunil Cutinha, Vice President, Customer Service, Samsung India.

Customers who want to visit any of Samsung’s service centres to get their smartphones and tablets repaired can book their appointments online on www.samsung-appointment.com or through the Samsung MyGalaxy App and the Samsung Members App, for a preferred day, time and location.

Samsung has expanded its contactless service offerings in the country recently with a pick-up and drop service for mobile devices across 46 cities. Consumers visiting Samsung service centers can also opt for drop-only service to get their mobile devices delivered to their home post-repair.

The pick-up and drop and drop-only service for mobile device repair can be availed by paying a fee of ₹199 & ₹99, respectively. Consumers can pay for the service through several digital payment options.

Samsung offers several contactless service options to its consumers, helping them resolve their issues without stepping out of their homes. Consumers can opt for WhatsApp, Remote Support, Live Chat, technical assistance through the call centre or access do-it-yourself videos on the Samsung Website and on YouTube.

Subscribe to Mint Newsletters

* Enter a valid email

* Thank you for subscribing to our newsletter.

Never miss a story! Stay connected and informed with Mint.
Download
our App Now!!

Topics



Source link

Related posts

This WhatsApp feature allows users to hide unwanted group chats without leaving them. Here’s how

This WhatsApp feature allows users to hide unwanted group chats without leaving them. Here’s how

July 29, 2021
WhatsApp in line for fine as data watchdogs resolve dispute

WhatsApp in line for fine as data watchdogs resolve dispute

July 28, 2021
Previous Post

Microsoft will end support for Windows 10 in 2025

Next Post

Facebook and its advertisers feel pinch of Apple’s privacy drive

Next Post
Facebook and its advertisers feel pinch of Apple’s privacy drive

Facebook and its advertisers feel pinch of Apple’s privacy drive

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

RECOMMENDED NEWS

André Leon Talley Addresses Anna Wintour’s Vogue Staff Apology

André Leon Talley Addresses Anna Wintour’s Vogue Staff Apology

2 years ago
HP Adhesives IPO share allotment today; check steps to check allotment via BSE here

HP Adhesives IPO share allotment today; check steps to check allotment via BSE here

6 months ago
NEC partners UMTC to develop intelligent mobility solutions

NEC partners UMTC to develop intelligent mobility solutions

2 years ago
Alison Brie Says She Regrets Voicing Vietnamese-American Character on BoJack Horseman

Alison Brie Says She Regrets Voicing Vietnamese-American Character on BoJack Horseman

2 years ago

FOLLOW US

  • 114 Followers
  • 29.5k Followers
  • 172k Subscribers

BROWSE BY CATEGORIES

  • Business
  • Culture
  • Entertainment
  • Lifestyle
  • Music
  • National
  • News
  • Opinion
  • Politics
  • Sports
  • Tech
  • Travel
  • World News

BROWSE BY TOPICS

2018 League Balinese Culture Bali United Budget Travel Champions League Chopper Bike Doctor Terawan Istana Negara Market Stories National Exam Visit Bali

POPULAR NEWS

  • Charles B and Kamil Ghaouti Collaborate on Groovy New Track “You’re Not Mine,” featuring LauraBrown. Out on Protocol Recordings

    Charles B and Kamil Ghaouti Collaborate on Groovy New Track “You’re Not Mine,” featuring LauraBrown. Out on Protocol Recordings

    0 shares
    Share 0 Tweet 0
  • Kris Jenner Spills Details About Her Sex Life With Corey Gamble: Watch

    0 shares
    Share 0 Tweet 0
  • Sam Heughan & Graham McTavish Are Men in Kilts for Travel Show

    0 shares
    Share 0 Tweet 0
  • Salted vs. Unsalted Pistachios

    0 shares
    Share 0 Tweet 0
  • Common Saints Release New Single “Idol Eyes”

    0 shares
    Share 0 Tweet 0
  • About
  • Advertise
  • Careers

© 2020 Scoftware.com

No Result
View All Result
  • Home
  • Politics
  • Business
  • Culture
  • National
  • Sports
  • Lifestyle
  • Travel
  • Opinion

© 2020 Scoftware.com

Welcome Back!

Login to your account below

Forgotten Password?

Create New Account!

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Terms and Conditions - Privacy Policy